We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The quality of the backpack is very good for the price it has, the fabric is shiny but not plastic, the front of the backpack is not plastic is a combination of fabric and plastic which makes it see as if it were plastic, As for the comfort I could say that it is comfortable to wear, in the laptop section has a good padding, although one detail you notice is that for the price it uses packaging foam/foam foam/polyurethane foam for internal cushioning, Asking that it feels soft and does not lose the size of the backpack compared to other backpacks that do not have anything internally and make a ball losing the shape, with respect to the space, it has a space for a bottle on the outside, The front pocket in the middle has the size to store a cell phone and a wallet, no more, the second front pocket has more internal, the last Big ma pocket has enough space for notebooks and accessories, it is BBB
I liked it wide comfortable and the closure is reflective
For the price of this suitcase is simply amazing, the design is identical to the reference images, good quality in the finishes, sufficient and spacious pockets, incredible zippers, space for your laptop, you can use an internal powerbank to charge your cell phone, If something had to improve would be the adjustment straps of the handles since it looks a not very resistant fabric, but in general very good product, satisfied, the shipment was incredibly fast.
Super good, just as expected. Arrived in a week. I am satisfied.
Backpack on your cat to make a fool of infallible. Great, dear.
Very beautiful and good jejejej I liked it, it was a gift, but the truth was I would buy it again, recommended👍
This beautiful and economical, only very austere of bags I recommend it waterproof, fast delivery thanks J & T
Very nice backpack received before the scheduled date, nice style. A lot of room. Good resistant and waterproof material. Comes with a power cable to recharge a device as a smartphone using the opening of the bag provided for this purpose (see Knife photos). I recommend without problem.
An excellent purchase, I really liked the backpack. The bad thing is the conveyor GLS that lies that you were not at home to leave the package at the collection point. It's always the same with this carrier.
Very nice and practical. Good workmanship. Satisfied with the purchase.
I think it's a little bigger than 15 inches but in perfect condition
The backpack is comfortable but it is very simple. It must be reinforced but it is worth it
Ah no, if this mops the backpack, the net fits the laptop well and a device that I use fits well, and there are also more things and the telephone as well as the publication says
Delivery on time. Delivered in relay point, too big for the letter box. Light bag. I don't think it should be loaded too much.
Thank you for being sleepy. Thank you for being sleepy. Thank you for being sleepy. Thank you for being sleepy. Thank you for being sleepy. Thank you for being sleepy. Thank you for being sleepy.
Well received Price quality As ordered and delivered as soon as possible
Beautiful and roomy backpack