Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
The lace , density , length EVERYTHING about this wig gives Rich baddie vibes 💋 melted sooo flawless. Even dry this wig was eating the girlies up 🤭. 1000/10 . Yes this is a real review . And did I mention I got the hair in like 3 days 👏🏼. Everything about this store down to the communication was PERFECT 💕. I’ll be shopping for ALL my wig needs with this vendor 🥰 I suggest y’all do the same ☺️
Great hair shipped fast arrived in 3 days. This is my second time ordering from them good quality hair
Good quality! This is the 3rd time I buy this wig and I never disappoint
The quality was great and it was also true to length. The density was better than I expected and it gave the perfect look when installed. I purchased 3 in total for me and my friends, and I also referred this same wig to another close friend.
Referred by my daughter. 👍🏽💯 good human hair. Trustworthy vendor, what you see is what you get. I will be buying more from Moxika Hair.
I love the curls in this wig! I always order from this company! Please buy and you will not regret it!
My mom made me order this wig 3 times now. It’s her favorite and especially to maintain
Good quality wig. The curls are beautiful and soft the wig overall is a good buy so if you have it in your cart get it
Nikel as usual is my 4th order good quality human hair when we receive it we say it is short not the right size but once washed we can see that the length is perfect best seller Aliexpress thank you
My first time ordering from Moxika store and the wig is amazing, it’s so soft and the curl pattern is 10/10. I haven’t installed it yet but so far so good. I ordered the wig on Monday and it came by Friday morning. I would deffo recommend this wig, the density and length is also accurate.
Very nice arrived before I am very happy sure for you natural I have to buy even longer thanks to the sellers
love it
The hair is soft and like the pictures in the website
Wow I don’t know what to say the quality of the hair I’m happy♥️♥️♥️
This hair is always beautiful and true to length !!!
Order received in 8 days as announced, remains to be seen the quality in the duration
I love moxica hair, I always buy with them and I don't regret it, it's in my top 5 stores on AliExpress👌🏾